Frequently asked questions

Not at all. There is no need to purchase any of our services here to create an account. We actually recommend you create an account first before ordering anything. By creating an account, this will allow you to see the way the clientarea is setup and how easy it is to manage all your services. Register today!

Yes, we offer a 30-day money back guarantee on all of our Web Hosting packages. For additional information on refunds for all other services such as Web Design, SSL, VPS and Domains, please Click Here.

Short answer, yes. You can use an existing domain if you have already purchased it through a different provider (Domain Registrar) or feel free to purchase a domain though us, as we have some of the lowest prices around compared to other hosting providers.

iWebSource accepts the following payment types: VISA, MASTERCARD, DISCOVER, PAYPAL, 2CO, INTERAC E-TRANSFER, CHEQUE and CASH. BITCOINS will be accepted here in the near future as well.

AutoInstall SSL is a revolutionary new plugin that allows you to install your SSL certificate(s) with just a few clicks of the mouse. This plugin automatically generates your CSR, validates your domain, installs your certificate, and verifies that the installation is complete

Currently, AutoInstall SSL is available only with cPanel and Plesk. A Linux and Windows Desktop version for AutoInstall SSL are also in the pipeline. AutoInstall SSL has also been developed to work seamlessly with WHMCS, but you can still use AutoInstall SSL without having to purchase through WHMCS.

The Token is unique identifying number that come with every SSL certificate we offer. This Token tie the certificate to your order and are used during the AutoInstall SSL process.

After you purchase your certificate, you should receive an automated email with your Token and directions on the next steps. Since we are using WHMCS as our billing platform, you can retrieve the Token through your Product Dashboard by clicking on My Services under the Services tab at the top of the screen. Then, all you have to do is click on the table row with the certificate / product in question.

Again, we use WHMCS as our billing platform, so you can retrieve this code by following the steps outlined above.

AutoInstall SSL is available completely free of charge.

For cPanel, You can locate AutoInstall SSL through your cPanel under the Security tab

SSL, which stands for Secure Sockets Layer, is a cyber-security protocol that digitally encrypts information sent from a browser to a server. SSL certificates are used to protect sensitive information like credit card numbers, usernames, passwords, email addresses, and more. A website with an SSL certificate is identified using a number of trust indicators, like "https" and the padlock icon in the browser bar, a site seal from a reputable Certificate Authority (CA), and a green bar that wraps around the URL on more premium certificates.

SSL Certificates protect your sensitive information such as credit card information, usernames, passwords, data transmission from client to server etc. It also:

• Keeps the data secure between servers
• Builds & Enhances customer trust
• Increases your sites Google rankings
• Improves conversion rates

A Domain Validated (DV) SSL certificate is a quick and easy way to secure a domain, as the Certificate Authority (CA) issuing the certificate only requires verification that the recipient actually owns the domain they wish to cover. This verification process can typically be completed in a matter of minutes. However, these certificates offer little in the way of SSL recognition, so they are recommended for websites where visitor trust is not of high importance and information like usernames, passwords, or credit card information is not required.

An Organization Validated (OV) SSL certificate requires that a business complete a light vetting process by the Certificate Authority before being issued. These certificates are a nice middle-ground between DV and EV certificates, as they aren't as expensive as EV options but still offer more SSL and trust indications than basic between DV and EV certificates. These certificates typically take between 2-3 days to be issued.

V stands for Extended Validation and is the most premium type of SSL certificate available. These certificates are identified on websites mainly by the green address bar, the most universally recognized symbol of trust on the web. EV certificates are becoming more and more commonplace in the industry, especially amongst ecommerce sites, as they are used by some of the most trusted sites in the world like Bank of America, Twitter, Paypal, and more. These certificates require that a company complete a thorough vetting process before being issued.